Just go visit Joe or Brandon Roberts and they will take good care of you.
Pulled in without an appointment with a major electrical problem. Was serviced and back on the road in less than 2 hours. Service manager and staff were incredible!!
Wonderful experience! Have never enjoyed the car-purchasing experience until now. Mike was a pleasure to work with and the dealership was as well. Highly recommend them to anyone in the Memphis area. Well worth the drive over. Will definitely shop there again.
My 80-year old father was driving through Arkansas when his Avalanche died on the highway. He had it towed to Holly Chevrolet. They determined that the vehicle needed a new rear end and told my dad it would be at least the next day before they could get to it. My dad checked into a hotel, as he was stuck in Arkansas. The next morning, nobody was answering the phone at the dealership, so my dad had the hotel staff take him to the dealership to find out the status of his vehicle. While he waited, the truck was lowered from the service rack and test-driven more than once but still wasn't driving correctly. They asked my dad if he could make it back to Texas with the car driving the way it was and charged him $2400. When he got home, he took the car to his regular dealership, and they immediately informed him that the wrong part had been installed on the avalanche. My dad called Mel at Holly Chevrolet and told him that they had installed the wrong part and requested a partial refund. Mel told him that he had informed my dad what part they were going to put into his vehicle and that he would not give him any of his money back. My dad is not a mechanic and was trusting the dealership to give him the correct part, and even if he had questioned the part, they refused to answer the phone and had already put the part in by the time my dad got there. These people took advantage of an old man on a fixed income who was stranded out of state. I wish I could give them negative stars.
The service department is great. Fast and friendly people who really know how to get things done.
Holly Chevrolet is a US Car Dealer based in Marion, Arkansas. Holly Chevrolet is located at 6601 I-55, Marion, AR 72364, USA.
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